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Role overview

The Junior Developer role forms part of the broader Development Team that is responsible for the development of new features, supporting existing customers, supporting consultants and the architechture, implementation and maintainance of our Cloud-based offering
Working under an agile process using the Kanban menthodology for backlog management and prioritisation, the Junior Developer is responsible for many aspects of development, remediation and refactoring of the software. The role also entails assistance in supporting clients when using the software both for CALUMO on-premises and CALUMO as a service

Summary
Work with the Network Manager in the professional and efficient administration of the organisation's Audio-Visual systems by performing the following duties:

Essential duties and responsibilities

• implementation and maintenance of IT facilities
• supporting day to day IT support matters logged through the helpdesk and at the helpdesk window
• documentation on the operation and architecture of all aspects of IT facility
• implementing appropriate security measures for the IT facility especially relating to firewalls, virus protection and user authentication systems
• the installation of software on the school's IT facilities
• the management of licenses for all software in use throughout the school's IT facility
• the day- to day management of the school's IT facility including the operation of the network, fileservers, desktop workstations, printers, routers and other communications and IT equipment

Position purpose

The Systems Engineer - EUC is responsible for the management and maintenance of the entire end user infrastructure for all environments on a day-to-day basis as defined by Service Level Agreements.

Key responsibilities and accountabilitiesÌý

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• Deliver and manage the End User Technology Infrastructure for all production and non-production environments.
• Actively drive incident resolution and system restoration;
• Conduct root cause analysis and problem rectification, including system changes required to prevent a recurrence of the incident;
• Manage and administrate desktop operating systems and their corresponding or associated software.
• Manage creation, configuration, maintenance, and troubleshooting of applications deployed to the desktops.
• Practice asset management, including maintenance of component inventory and related documentation and technical specifications information.
• Maintain, debug and enhance Desktop Infrastructure solutions and Desktop Environment.
• Provide guidance to operations staff within the team.
• Provide input to regular reports on system availability, useability, performance, Patch management, overall Endpoint Security vulnerabilities, root causes and other measurements;
• Ensure timely and cost-effective delivery of infrastructure required for new projects
• Manage vendor contracts and licensing process end to end
• Help to drive architectural improvements and standardisation for the entire EUT infrastructure environments, including choice of hardware, monitoring software and associated application infrastructure (e.g. SOE and deployment)
• Take on the responsibility of Subject Matter Expert (SME) for one or more infrastructure technology areas
• Is responsible for reviewing, recommending changes to and approving design documents and involved in the implementation.
• Develop and enhance automated processes to release new solutions into the live environment in a timely, repeatable fashionÌý
• Help define annual budgets and forecasts for EUT Infrastructure spend.
• Planning, conducting and monitoring proactive maintenance activities required to ensure ongoing system operations at required SLA levels, including management of system availability, performance, data integrity & quality, system and data security;
• Provide input into the requirements for appropriate backup and disaster recovery processes to ensure ongoing business continuity;
• The role is expected to support the EUT on a 24/7 basis where out of hours call out is based on priority incident escalation
• You will conduct your activities according to the ITIL v3 service management practices in place at Casino.
• Work closely with the Help Desk, Operations, and Field Services support teams for issue resolution and project-based work as directed
• Ensure compliance with relevant statutory and regulatory requirements regarding employees
• Adhere to the responsibilities outlined in the CASINOHS Management System. Responsibilities are detailed in COHS – 205 OHS Responsibilities, which is available on the intranet.
• Demonstrate the Star Qualities and Values.
• Ensure compliance with The Star Entertainment Group Code of Conduct, all internal policies and procedures and relevant statutory and regulatory requirements.
• Ensure personal safety and the safety of other team members, contractors, labour hire, guests and visitors through co-operation with management, ensuring compliance with relevant legislation and the responsibilities outlined in the WHS Management System (SAFE 205 - WHS Responsibilities, Authorities and Accountabilities) which is available on the intranet.

Role overview

As an Analyst Infrastructure Consulting, you will assist with designing, installing and configuring enterprise technology architecture, components of which include security, availability/fail-over, OS/compute infrastructure, storage infrastructure, database infrastructure, network infrastructure, and operations, typically in Microsoft or multi-vendor environments. You will rely on professional knowledge and direct oversight to help design and implement Avanade solutions. Additionally, you will support, develop, and modify infrastructure solutions within designated computing environments.

Key Role Skill & Capability Requirements

Your technical and non-technical skills include:

• Knowledgeable in several of the following areas: infrastructure solutions (especially Microsoft), cloud technologies, networking, data center operations, platform migration, and enterprise directories
• Knowledgeable about operation management, systems security, testing, databases and mobility considerations
• Knowledge of specific technologies as specified by hiring manager Non-Your technical and non-technical skills include:
• Prior project and/or consulting work a plus
• Ability to interact with external stakeholders
• Good communications and presentations skills
• Solid written and spoken English skills

Role overview and objectives

The core objectives and responsibilities of the Junior Reporting Analyst include:

• Design, develop reporting, data visualization & analytics solutions
• Debug, monitor, and troubleshoot reporting, data visualization & analytics solutions.
• Research and utilize best practice to optimize and improve reporting, data visualization & analytics solutions.

Role Responsibilities

• Delivering insightful data visualizations to stakeholders and clients through the extensive use of data visualization techniques, analytics dashboard design and analytics delivery best practices
• Define and clarify requirements, propose and develop appropriate solutions, and provide feedback to the reporting team and internal customers
• Serves as the subject matter expert for business intelligence & data visualization related tools
• Ensure that issues encountered in production environments are resolved in a timely manner.
• Prepare, deliver and update reports to support contractual obligations and the performance of our business to both internal and external customers in a timely manner
• Conduct regular maintenance and improvements to reporting, data visualization & analytics solutions.
• Working closely with key Stakeholders to clearly define and understand reporting and data requirements
• Adapt quickly and effectively to changes in departmental or strategic priorities by responding to requests for additional adhoc reporting
• Perform data reconciliation/verification of reporting
• Create and maintain required documentation

Summary

Assisting to maintain computing environment by identifying requirements; installing upgrades; monitoring network performance.

Job Competencies

• Participate effectively in WHS communication and consultation process
• Determine & confirm client business requirements
• Contribute to copyright, ethics & privacy in an ICT environment
• Configure a desktop environment
• Install and manage a Server
• Install and configure virtual machines for sustainable ICT
• Manage network and data integrity
• Install, configure and test an internet protocol network
• Install hardware to a network
• Install, Operate and trouble shoot a small enterprise branch network
• Create network documentation
• Locate and troubleshoot ICT equipment, system and software faults
• Install, configure and test network security
• Implement Server virtualisation for a sustainable ICT System
• Manage an enterprise virtual computing environmentÌý
• Select Cloud Storage strategies
• Identify and use current virtualisation technologies

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