We understand that balancing work, training, and your personal life can be tricky sometimes. That’s why we offer confidential mentoring, pastoral care and coaching to support you throughout your entire apprenticeship or traineeship process.
If you're facing issues at work or at home that are impacting your apprenticeship or traineeship, get in touch with your dedicated ÃÛ½ÛÖ±²¥ representative or call 13 6963.
Mentoring, pastoral care and coaching support can include:
- Assistance to develop tools and strategies to address and cope with any issues that may be impacting work or study
- Regular site visits or phone calls
- Issues at school, such as training, paperwork and assessments
- Mental health first aid support
- Career guidance
- Access to our free Employee Assistance ProgramÌý
- Information, resources and referral to professional support services where required
- Indigenous, disability and female participation support services
Our Indigenous Apprenticeship and Traineeship Network (IATN) also offers specialised culturally aware mentoring and support to Indigenous apprentices or trainees and their host employer.
ÃÛ½ÛÖ±²¥ Employee Assistance Program - Benestar
Benestar is available to apprentices and trainees employed directly and paid through ÃÛ½ÛÖ±²¥â€™s Recruitment and Management Services (RMS) and their immediate family members. It offers free, confidential support from a team of experts who are available anywhere, at any time, and for any reason.
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Accessing Benestar
Ìýor call 1300 360 364 to chat to the Benestar team directly.
Download the app. (Apple and Android): Search for BenestarÌýin your or Ìýto download the free Benestar app c