Support tailored to your needs
Balancing work, training and your personal life can be tricky sometimes, especially for new apprentices or trainees as they settle into a different routine and environment. That's why ÃÛ½ÛÖ±²¥ provides a range of tools and resources to help apprentices and trainees thrive, with a team of qualified mentors to help navigate any challenges for the life of the apprenticeship or traineeship.
When you sign up with ÃÛ½ÛÖ±²¥, you get access to an entire team of apprenticeship and traineeship experts who are here to support you.
Our tiered support services include:
- Resources to help apprentices, trainees and employers navigate common challenges
- Expert assistance and advice to help resolve short-term setbacks
- Connections and referrals to specialist support services if needed
Mentoring by ÃÛ½ÛÖ±²¥
ÃÛ½ÛÖ±²¥â€™s highly skilled mentors are here to help keep you motivated to be the very best in your new career. We schedule regular one-on-one catch ups and calls to ensure you have the strongest chance of completing your qualification.
Our dedicated mentors are trained to provide confidential support and guidance across a wide range of issues, including:
- Work and training challenges such as workplace issues, issues completing training and assessments, understanding your job role, administration, career guidance, language literacy and numeracy assistance and more
- Personal challenges such as mental health, financial support, housing support, access to cultural programs, drug and alcohol challenges, personal relationships, legal matters and more
Some apprentices and trainees are eligible to receive ongoing one-on-one mentoring support at no cost! Working with a mentor means you have a confidential buddy who listens, provides advice, and gives feedback about how to best navigate your apprenticeship.
Apprentices and trainees who are eligible for mentoring include, but are not limited to:
- Women in Male-Dominated Trades
- First Nations Australian Apprentices
- Australian Apprentices with disability
- Australian Apprentices located in Remote Australia
When needed, ÃÛ½ÛÖ±²¥ mentors can also work with you to develop ‘stay at work’ plans for when you might be at risk of not completing your studies due to work, training or personal issues.
