About the role
As a SchedulingÌýAdministrator Trainee, you will be our clients first point of and responsible for:
- Maintaining a professional demeanour, providing customer service over the phone and via email to all customers and stakeholders
- Taking initial details relating to enquiries and/or referrals and take the customer through our referrals process
- Generating quotes and following up on quote approvals.
- Communicating with support coordinators regarding matters of their referrals.
- Booking in appointments for our clinicians
- Being part of a team who work together to achieve results
Opportunity for all successful applicants to complete a certificate in Office Administration fully covered by HHG
To be successful you will:
- Be a confident communicator, well-presented and able to hit the ground running
- Possess excellent computer proficiency skills including experience working with Microsoft Office
- Have a passion for people, and an empathy to listen to their challenges and goals
- Have the ability to maintain excellent internal and external relationships
- Demonstrate a high attention to detail and have exceptional verbal and written communication skills
- Be self motivated with a drive for achieving exceptional results
What we offer
It’s our people-centric health, wellbeing and development initiatives that separate us from the rest. We’ll empower you to step up: step sideways: flourish always in your pursuit of a long and meaningful career.Ìý
In this role you’ll receive...
- Unrivalled professional support, training and mentorship
- Monthly professional development days, opportunities to represent HHG at events and group programs as well as leadership programs
- Continuous career growth working across 12 brands providing you with experience across multiple health related industries
- Support from an innovative organisation that feeds new ideas and recognises high performance
- A great atmosphere where you’re supported to work autonomously and be creative
- Friday social gatherings & regular team outings
- We also have an office Therapy Dog in training who visits most days
Keen to join us?
If this sounds like you, we’d love to hear from you.Ìý
Due to high the high volume of applications please note that only shortlisted candidates will be contacted.
To be eligible for an apprenticeship or traineeship you must be an Australian Citizen, Permanent Resident or have full working rights.
Humanity Health Group fosters a workplace that actively seeks to include, welcome and value the contributions of all people and encourages people with a disability, Aboriginal and Torres Strait Islander people, and people from culturally diverse backgrounds to apply.
